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Frequently Asked Questions

Getting Answers

Frequently asked Questions

 

 

 

I've never done this before. Will I be able to ride a Quad Bike?

Of course you can. All our electric bikes don’t even need a gearbox and are really easy to operate. With the assistance of a qualified instructor you will master it in minutes.

How do I know it's safe?

At the beginning of your session our EASI (European ATV Safety Institute) qualified instructor will make sure you are able to operate your bike safely. This will be followed by a practice lap round the track.

During your session you will be supervised by an instructor patrolling the course, ready to help if needed. Every instructor is a qualified quad rider and also a fully trained first-aider who always carries a first aid-kit.

What should I wear?

We recommend sports clothes that you don't mind getting dirty. Sensible shoes or boots are essential. No open toes, sandals or flip-flops. In wet conditions we will provide waterproof overalls. In cold weather we recommend multiple layers of warm clothes and gloves.

How do I pay?

The easiest way is to book your ride through the website. The process is simple and intuitive. On the 'Booking' page choose your package and date and follow the instructions. At the end you will have a choice of using debit/credit card or PayPal.

Do I have to book online?

We cannot promise availability to customers showing up on site without prior online booking. If there is availability there may be a substantial waiting time.

Is there toilet on site?

We do not have electricity or running water on the track site. Toilets and other facilities are available at the check-in at Notgrove Village Hub.

What if it rains?

Quad biking is an outdoor activity and it is even more fun in muddy and wet conditions. As such we operate even when it is raining. We do provide waterproofs for your protection. However, we check the weather forecast every evening and if we consider it to be unsafe to ride we will cancel the event and offer you the offer you the opportunity to rebook free of charge or request a refund.

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